Terms and conditions

Who we are

Codaçor is a software development studio based in Ponta Delgada, São Miguel, Azores, Portugal. Contact: [email protected].

Using the site

You can use this site to learn about our services and request a quote. The text, design and code of the site belong to Codaçor; the illustrations are by Storyset and used under its licence. You may not copy or reuse the content without permission.

Prices and proposals

Prices shown on the site are minimum amounts, excluding VAT, and are for reference only. The price of each project depends on what is asked and is fixed in a written proposal, with the scope and deadlines.

Requesting a quote and the first call are free and create no obligation. A contract exists only when you accept the proposal in writing.

Payment

Unless the proposal says otherwise, you pay 50% when you accept the proposal and 50% on launch day. Subscriptions to third-party services (for example payments, invoicing or app stores) are in your name and paid by you.

First-version guarantee

For websites and online stores, once the first version is online you have 5 business days to decide. If it isn't right, we stop the project and refund the deposit.

For apps, the guarantee applies to the prototype and we refund half the deposit.

Revisions and approval

Within the scope of the proposal, there is no limit on revisions. Requests outside the scope are quoted separately. If there is no reply within 15 days of delivering the final version, the work is considered approved.

Ownership

The domain is registered in your name from the start. With the final payment, the code and content of the project become yours. We may show the project in our portfolio, unless you ask us not to.

Maintenance

Maintenance after launch is optional and works on a monthly plan, with no lock-in. The amount is set in the proposal. You can cancel with notice up to the end of the paid month.

Liability

We work with care and fix errors in what we delivered at no cost. We are not liable for failures of third-party services we don't control, or for indirect losses. Our liability is limited to the amount paid for the project, except where the law does not allow that limit.

Complaints and disputes

If something goes wrong, talk to us first: [email protected]. The Portuguese electronic complaints book is also available (www.livroreclamacoes.pt).

In a dispute, consumers may turn to a consumer alternative dispute resolution body; the list is at www.consumidor.gov.pt.

These terms are governed by Portuguese law. For business clients, the court of the Azores district has jurisdiction; consumers keep the rights the law gives them.